Operations Trainee, Business Development Officer (BDO)
About the role
SimplePay Capital Financial Services Tanzania Ltd is looking for ambitious, disciplined, and target driven individuals to join their Operations team as Operations Trainees, Business Development Officer (BDO). Vacancies are open in Morogoro, Pwani, Mbeya, Dar es Salaam, Geita and Shinyanga regions. This fixed term, entry level training opportunity offers hands on training, mentorship, and practical field experience in loan sales, customer acquisition, collections, and portfolio management. High performing trainees may progress to the position of Business Development Officer (BDO). What you will do: Identify and approach potential customers within the assigned territory Market and promote the Company’s loan products to prospective customers Build and maintain a pipeline of potential customers Support customer onboarding and loan application processes Develop and maintain positive relationships with customers Follow up with customers regarding loan repayments Communicate professionally with customers on repayment schedules and outstanding balances Support collection activities and customer retention initiatives Conduct field visits and customer follow ups as required Assist in collecting and verifying customer information and documentation Support loan disbursement and collection activities Ensure customer information submitted is accurate and complete Adhere to the Company’s policies, procedures, and Standard Operating Procedures (SOPs) Prepare daily activity, sales, and collection reports Maintain accurate customer and operational records Work towards assigned activity and performance targets Participate in training, coaching, and performance reviews Location: Morogoro. How to apply: Send your CV to: recruitment.tz@simplepay.capital Email subject: APPLICATION, OPERATIONS TRAINEE in [REGION] (e.g. APPLICATION, OPERATIONS TRAINEE in GEITA) Only shortlisted candidates will be contacted.
Key requirements
- Minimum Secondary School Education (Form Four Certificate)
- NIDA number
- Effective communication in Kiswahili (English is an added advantage)
- Experience in sales, customer service, collections, microfinance, or field work (advantageous)
- Willingness to work in the field and engage customers directly
- Willingness to relocate to areas with open vacancies
- Possession of a smartphone
- Positive attitude and strong willingness to learn
- Driven
- Resilient
- Coachable
- Customer focused
- Target oriented