People and Performance Manager
About the role
Restless Development Tanzania is seeking a People and Performance Manager to lead day-to-day HR operations, performance management, talent development, employee relations, staff wellbeing, HR data reporting and consistent people practices across its globally distributed hubs. Responsibilities: - Manage People operations across the Agency and deliver the People team workplan - Line manage, coach and develop the Assistant People Coordinator - Lead the People Community of Practice for Hub people leads - Draft, review and update People policies, procedures and the employee handbook - Act as the first point of escalation for unresolved People queries - Review, improve and embed performance management across the Agency - Coach and guide line managers, Hub Directors and Hub Heads on probation, performance improvement and capability processes - Monitor the completion and quality of performance reviews across Hubs and report on trends and gaps - Support talent development and succession planning for the next generation of Hub Directors - Coordinate the Agency’s learning and development offer - Advise People leads on grievances, disciplinaries, capability and absence matters - Ensure employee relations cases are documented, tracked and resolved fairly and promptly - Manage relationships with external people services, including the Employee Assistance Programme and HR advisory services - Lead staff wellbeing initiatives and monitor wellbeing through pulse surveys and other activities - Oversee the annual Agency Survey and staff feedback mechanisms - Support staff workshops, re-induction and the annual leadership conference from a People perspective - Own day-to-day administration of BambooHR and ensure data quality and appropriate access - Produce people reports and key metrics for senior leadership, committees and the Board of Trustees - Ensure People data complies with data protection policies and applicable legislation - Lead the review and updating of the Restless Way central induction site - Support monitoring and reporting on diversity, equity and inclusion targets and power-shifting ambitions - Support Hubs in addressing People priorities identified through internal audits and reporting - Contribute to external reporting and benchmarking How to apply: Apply via the Restless Development BambooHR careers portal: https://restlessdevelopment.bamboohr.com/careers/262
Key requirements
- Generalist human resources and People operations
- Performance management process design and implementation
- Manager coaching
- Employee relations advisory skills
- Staff wellbeing and engagement
- HR information systems, preferably BambooHR
- People analytics and reporting
- Policy and procedure development
- Talent development and succession planning
- Learning and development coordination
- Excellent written and spoken English
- Strong interpersonal and cross-cultural communication skills