Dispatch Supervisor
About the role
Responsible for the safe, accurate and efficient loading and dispatch of petroleum products through Dalbit’s six-bay loading gantry in Dar es Salaam, supervising dispatch staff and ensuring compliance with HSSE, TRA and EWURA requirements. Responsibilities: - Oversee the safe, accurate and efficient loading and dispatch of petroleum products through the six-bay loading gantry across two operational shifts - Manage throughput of up to 90 road tankers per day, coordinating truck movements and bay allocation - Ensure every truck is loaded with the correct product and quantity and is properly sealed before leaving the depot - Oversee meter ticket issuance and ensure loading equipment is operated correctly and remains within calibration requirements - Maintain a safe, orderly and secure loading area for staff, drivers and contractors - Coordinate with hauliers and transporters to ensure smooth scheduling and timely dispatch of customer orders - Ensure gantry and dispatch activities comply with HSSE standards, permit-to-work systems and standard operating procedures - Enforce safe loading practices, including earthing and bonding, overfill prevention, PPE compliance and emergency-response readiness - Ensure dispatch operations comply with applicable TRA and EWURA requirements - Maintain the dispatch register and ensure all loadings are correctly recorded and reconciled - Verify loading authorities and release documentation before dispatch - Provide accurate end-of-shift dispatch figures to the Stock Reconciliation Officer for daily reconciliation - Liaise with the Customer Experience Representative regarding loading authorities, order priorities and customer requirements - Resolve loading delays, documentation queries and dispatch issues promptly and professionally - Directly manage and supervise Product Loaders and Dispatch Clerks across operational shifts - Allocate duties, establish operational standards and verify that loading and dispatch activities are completed safely and accurately - Coach, mentor and develop dispatch team members - Manage team attendance, shift scheduling and performance in accordance with company policies and procedures How to apply: Use the subject line: "Dispatch Supervisor Application". Send your CV and cover letter to: energyrecruitment@januscontinental.com
Key requirements
- Bachelor’s degree in Logistics, Supply Chain Management, Operations or a technical discipline
- Petroleum depot loading and dispatch or bulk logistics operations experience
- Supervisory skills
- Experience with loading gantries and road-tanker loading operations
- Dispatch documentation skills
- Knowledge of ERP and metering systems
- Knowledge of TRA and EWURA requirements
- HSSE and safe loading practices
- Stock movement and reconciliation knowledge
- Team leadership, coaching and performance management skills