Senior Business Analyst
About the role
D-tree International is seeking a Senior Business Analyst in Dar es Salaam to connect program teams, digital health users, and technology teams, and turn health system needs into clear, user-friendly digital solutions. Responsibilities: - Lead system design, development, testing, training, and implementation activities, including digital platform design and system testing - Identify and manage stakeholders and lead business process mapping and validation - Conduct focus group discussions, interviews, and field visits to understand and validate business processes, requirements, and designs - Apply Human-Centred Design principles to document software requirements specifications, software designs, and solution architecture - Prepare user manuals, administrative manuals, technical reports, and other project deliverables - Coordinate with software development teams, participate in relevant meetings, clarify requirements, and facilitate communication between stakeholders and developers - Plan and implement User Acceptance Testing, performance testing, stress testing, and technical capacity-building sessions - Support system user training in collaboration with program teams - Support program teams in following processes and guidelines for efficient, relevant, and user-friendly digital systems - Support the development, implementation, and monitoring of work plans - Ensure compliance with Ministry guidelines, Tanzania Health Enterprise Architecture, and applicable e-Government standards - Lead the development of test cases and Requirements Traceability Matrices for unit, user acceptance, integration, stress, and performance testing - Evaluate business processes, identify areas for improvement, and propose appropriate solutions - Lead system feedback management and troubleshooting processes - Liaise with technical teams to ensure timely development of digital health solutions and consistent use of agreed standards - Support technical and programmatic project management, communication, reporting, and dissemination activities - Communicate required system changes to stakeholders and manage expectations - Support preparation of project progress reports and analyses for donors and other stakeholders - Participate in training, supportive supervision, and routine project monitoring activities - Assist with activity preparation, stakeholder coordination, budget preparation, monitoring, and reporting - Support preparation of project progress reports, newsletters, briefs, and publications - Represent D-tree at stakeholder meetings, professional forums, and conferences - Monitor current and emerging programmatic and digital frameworks and advise teams on project design, development, and implementation - Ensure appropriate digital implementation approaches and standards are incorporated into project work plans and activities How to apply: Apply via: https://dtree.bamboohr.com/careers/56
Key requirements
- At least a Bachelor's degree in Information Systems, Software Engineering, Computer Science, or a related field
- At least 5 years of experience in business analysis, digital health, health information systems, software implementation, or related roles
- Strong knowledge of SDLC methodologies; knowledge of Agile/Scrum is an added advantage
- Experience working with cross-functional teams, including program teams, software developers, and end users
- Experience supporting software testing, user acceptance testing, and system implementation
- Experience with BPMN, draw.io, and Figma is an added advantage
- Understanding of digital health systems, health information systems, or public health programs is an advantage
- Strong analytical, problem-solving, documentation, communication, and stakeholder management skills
- Bachelor’s degree in Information Systems, Software Engineering, Computer Science, or a related field
- Business analysis and requirements management
- Digital health or health information systems knowledge
- Systems Development Life Cycle methodologies