Email Support Specialist

Impact Clients · Remote, Global · posted 6 d ago

RemoteFull timeFlexible1+ yearsAny✓ Hires from Tanzania

Pay per month

$1,000 to $1,500

Hours in Dar time

Flexible

Closes

Rolling

About the role

Impact Clients is hiring a Email Support Specialist to work remotely. What they do: digital products, online education. Open to candidates in: Egypt or Africa. Tanzania is included. What you will do: monitoring tickets; responding tickets; escalating issues. Apply through the employer's official page using the Apply button.

Key requirements

1+ year customer support experience, excellent written English, ticketing platform experience, reliable internet and home setup, able to work independently and follow SOPs, available full-time 9 hours/day Mon-Fri.

Skills and tools

ZendeskFreshdeskGorgiasHelpScoutSlackTrello

#remote