Technical Customer Support Engineer, EMEA

Hercules · Remote, Global · posted 6 d ago

About the role

Hercules is hiring a Technical Customer Support Engineer, EMEA to work remotely. AI platform, customer support Open to candidates in: Europe or Africa or Asia. Tanzania is included. What you will do: resolving customer issues; improving platform; maintaining knowledge base. Apply through the employer's official page using the Apply button.

Key requirements

• Strong TypeScript and React skills, modern web app fundamentals, debugging production issues, systems thinking, excellent written communication, customer-facing experience, track record closing 50+ tickets a day, willing to work GMT+2 hours.

Skills and tools