Learning and Development Officer
About the role
We are looking to hire a Learning and Development Officer to design, implement, and facilitate comprehensive onboarding and continuous training programs. The role involves conducting skill gap analyses, developing curriculum, assessing program effectiveness, and facilitating career development initiatives for Globotech in Dar es Salaam. Responsibilities: - Design, implement, and facilitate comprehensive onboarding and continuous training programs for both new hires and existing staff. - Conduct skill gap analyses across departments to identify specific learning needs and align training initiatives with organizational goals. - Create engaging training modules, workshops, standard operating procedure (SOP) manuals, and e-learning resources. - Evaluate the effectiveness of learning programs through feedback and key performance indicators (KPIs) to drive continuous improvement. - Facilitate professional development plans, mentorship programs, and ongoing skills development across the workforce. How to apply: Send your application to hr@globotech.africa.
Key requirements
- Bachelor’s Degree in Human Resources Management, Education, Business Administration, or a related field
- 3+ years of hands-on experience as a Learning and Development / Training Officer
- Experience supporting both new hires and existing teams
- Training program design and delivery
- Training needs analysis (skill gap analyses)
- Curriculum development (training modules, workshops, SOP manuals, e-learning resources)
- Performance impact assessment (feedback and KPIs)
- Career development and coaching (professional development plans, mentorship programs)