Customer Complaints Senior Manager

OKX · Remote, Global · posted 6 d ago

About the role

OKX is hiring a Customer Complaints Senior Manager to work remotely. Digital assets, Crypto exchange Open to candidates in: Europe or Africa or United Arab Emirates or Qatar. Tanzania is included. What you will do: managing complaints; overseeing compliance; reporting risks. Apply through the employer's official page using the Apply button.

Key requirements

• Significant regulatory compliance or conduct-risk experience, including regulator responses, global framework oversight, second-line QA, root-cause analysis, remediation, trend analysis, SLA monitoring, and executive reporting.