Assistant ICT Officer II
About the role
About the Role Provides technical support for ICT hardware, software, infrastructure, applications, security, maintenance, and end-user helpdesk services at the Authority’s Dar es Salaam office. Responsibilities Troubleshoot, diagnose, and resolve technical hardware and software issues. Troubleshoot and repair the Authority’s ICT infrastructure. Perform preventive maintenance on ICT hardware and maintain ICT infrastructure. Support end users through the Helpdesk. Supervise the inspection and installation of new ICT equipment. Inspect the quality of user applications and assist in installing and maintaining applications and a modern Management Information System. Troubleshoot and adjust user applications and other information systems. Design and implement safety measures and data recovery plans. Install, configure, and upgrade security software, including antivirus programmes. Perform any other related duties as assigned by the supervisor. Requirements Diploma in Information Technology, Computer Science, Computer Engineering, or equivalent qualification from a recognized institution. Hardware and software troubleshooting and repair skills. ICT infrastructure maintenance and preventive maintenance skills. Application installation, configuration, and support skills. Knowledge of antivirus software, data recovery, and ICT security measures. Computer skills (Microsoft Word, Excel, and internet). Good mobilisation and communication skills. Ability to work in marginalised conditions. At least one year of experience in a related field is an added advantage. Must be a Tanzanian citizen. Does your resume prove you can do this job? We check your experience against each requirement and show what is not clear yet. Check my fit How to apply Submit a signed, handwritten application letter (in English or Swahili) addressed to the Executive Director, Tanzania Fertilizer Regulatory Authority, P.O. Box 46238, Dar es Salaam, clearly indicating the position applied for. Attach an updated CV with reliable contacts (postal address, email and mobile number) and three reputable referees, certified copies of academic certificates and transcripts (Form IV/VI certificates, diploma/degree), National ID, birth certificate, and a letter of endorsement from a Local Government Officer confirming your place of residence. Results slips, testimonials and partial transcripts are not accepted. This is a contract position for a maximum of one year. Only Tanzanian citizens may apply, a How to apply Submit a signed, handwritten application letter (in English or Swahili) addressed to the Executive Director, Tanzania Fertilizer Regulatory Authority, P.O. Box 46238, Dar es Salaam, clearly indicating the position applied for. Attach an updated CV with reliable contacts (postal address, email and mobile number) and three reputable referees, certified copies of academic certificates and transcripts (Form IV/VI certificates, diploma/degree), National ID, birth certificate, and a letter of endorsement from a Local Government Officer confirming your place of residence. Results slips, testimonials and partial transcripts are not accepted. This is a contract position for a maximum o