Director of Communications & External Affairs
About the role
About Moove Moove is a global mobility company building the operating layer for ride-hailing, both human-driven and autonomous. We finance, own and operate vehicle fleets for the world's leading mobility platforms. We started in 2020 with Drive-to-Own, revenue-based vehicle financing that opened up ride-hail work to drivers traditionally shut out of car ownership. Today we are Uber's largest global fleet partner, and the leading third-party operator of autonomous fleets through our partnership with Waymo. The Moove Group, which includes Kovi in Brazil and Tokyo Taxi in Japan, is backed by global investors including Mubadala, Woven Capital and Uber. We are now applying the financing, fleet and operations expertise built in human-driven ride-hailing to autonomous fleets, while creating economic opportunity for the drivers and communities we serve. About the Role The Director of Communications & External Affairs sets Moove's communications strategy, internal and external, as the company prepares for US IPO readiness. The role owns the corporate narrative, media and executive communications, public and government affairs, crisis readiness and internal communications strategy. It works closely with the CEO on board and investor moments, with a strong focus on the AV (automated vehicle) business. It provides guidance on how Moove's entities communicate, while BU and market leaders keep ownership of local execution. What You’ll be Doing Role Expectations This role sets direction for Moove's communications and external affairs and translates it into plans, policies and playbooks that BU’s and market teams execute. It owns communications strategy, messaging architecture, crisis protocols and internal communications strategy. It influences, rather than owns, local market communications, investor disclosures and marketing campaigns. Its reach is cross-functional and cross-entity through guidance and governance, not line authority over MDs or BU leaders. Nature of impact: Sets communications direction and standards, and executes through governance, playbooks, a small specialist team and partnership with BU leaders. Owns messaging, the spokesperson programme, crisis protocols and the internal communications framework. Influences market-level communications, the investor narrative (with Capital/Finance) and brand campaigns (with Marketing). Scope affected: Group-level guidance across entities, with primary focus on the Autonomous Vehicle (AV) business and the US market. Execution in local markets stays with BU and market teams. Critical outcomes (6, 12 months) • A US-ready corporate narrative and media profile: messaging architecture, spokesperson programme and Tier-1 media relationships that support IPO readiness. • An internal communications strategy launched: a clear framework, cadence and channels so employees across entities receive timely, aligned information. • An enterprise crisis and issues framework live: board-ready playbook, escalation and spokesperson protocols, and at least one simulation with the leadership team. Scope of responsibilities • Corporate and executive communications: Own strategy, narrative and messaging architecture; lead media relations and thought leadership; prepare the CEO and executives for key external moments. • Internal communications strategy: Define the internal communications framework, leadership communication cadence, and all-hands and change communications approach; partner with People and leadership so internal and external messages stay aligned. Day-to-day execution sits with operators on the ground or a supporting team. • Public and government affairs: Build relationships with regulators, policymakers and industry bodies, with priority on AV regulation in the US; counsel BU CEOs on market-level engagement; ensure compliant lobbying practices with Legal. • IPO readiness and investor communications (in partnership): Partner with Capital/Finance and Legal on the investor narrative, disclosur