Senior Manager, Trade Finance
About the role
About the Role NCBA Bank is seeking a Senior Manager, Trade Finance to drive Trade Finance sales, business growth, revenue generation, product development, customer profitability, and risk-managed financing solutions in Tanzania. Responsibilities Drive growth in Trade Finance income and business volumes by marketing, selling, and cross-selling trade products. Originate deals directly and in collaboration with Assistant Relationship Managers. Develop sales pipelines for trade-related business across Corporate, Commercial, and Business Banking segments. Structure working capital solutions and sell trade products and services to new and existing customers. Meet or exceed sales targets relating to revenue, performance drivers, and transaction volumes. Improve customer service delivery by minimising customer complaints and disputes. Structure and package trade-related transactions and develop tailored solutions for customers. Negotiate and recommend pricing, terms, and conditions that maximise revenue and profitability. Enhance product features and promote traditional and innovative trade-related products. Identify additional customer needs and cross-sell suitable products. Provide advisory and guidance services to Relationship Managers, Operations staff, Credit Risk teams, and the branch network. Coordinate utilisation reports for Structured Trade Finance facilities. Ensure timely escalation and resolution of operational issues. Train Assistant Relationship Managers and other staff on Trade Finance products and technical expertise. Conduct joint customer visits to achieve sales targets and identify new revenue opportunities. Provide specialist input and ensure credit applications are technically sound and compliant with Bank policies and processes. Develop new Trade Finance products and recommend trade product pricing within applicable policies and delegated limits. Requirements Bachelor's Degree in a relevant field; a Master's Degree is an added advantage. Professional banking qualifications such as CDCS or CITF are an added advantage. At least 10 years of banking experience, including a minimum of 3 years in a senior management or leadership role. Demonstrated experience in Trade Finance products, trade operations, customer service, and banking operations. Proven experience in relationship management, business development, and delivering exceptional customer service. Knowledge of Bank of Tanzania guidelines, Banking Acts, and Trade Operations procedures. Broad knowledge of Trade Finance products and related corporate banking products. Ability to make appropriate trade product pricing recommendations. Strong problem-solving, analytical, and communication skills. How to apply Interested and qualified candidates should apply through the NCBA Bank careers portal. Apply here: https://career5.successfactors.eu/sfcareer/jobreqcareer?jobId=4631&company=commercialP Apply for this job