Global Traveler Assistance Services for Results for Development
About the role
Opportunity overview Results for Development (R4D) is seeking a provider of Global Traveler Assistance and Travel Risk Management services to staff and other individuals traveling on behalf, or at the request, of R4D.Work location: Global Posted on: November 2, 2026 Submissions due by: November 12, 2026 Full request Request for Proposal Global Traveler Assistance Services Page 1 REQUEST FOR PROPOSALS FOR GLOBAL TRAVELER ASSISTANCE SERVICES NOVEMBER 2, 2026 Prepared by: Myron Burkholder, Sr. Director of Procurement & Subawards Results for Development Institute 1120 19 TH Street, Suite 502 NW Washington, DC 20036 USA Email: mburkholder@r4d.org cc. Email: dsotelo@r4d.org Request for Proposal Global Traveler Assistance Services Page 2 1. Overview 1.1 Results for Development Institute (R4D): Results for Development (R4D) is a leading non-profit global development partner. We collaborate with change agents around the world , government officials, civil society leaders and social innovators , to create strong systems that support healthy, educated people. We help our partners move from knowing their goal to knowing how to reach it. We combine global expertise in health, education and nutrition with analytic rigor, practical support for decision-making and implementation and access to peer problem-solving networks. Together with our partners, we build self-sustaining systems that serve everyone and deliver lasting results. Then we share what we learn so others can achieve results for development, too. www.R4D.org 1.2. R4D Travel Overview: R4D is currently implements activities in 27 countries and has a global workforce of approximately 110 staff located in 7 countries, as detailed in Appendix A. This workforce is supplemented by contracted professional service providers across the world, many of which operate as independent (individual) contractors. Additionally, due to R4D’s reliance on networks and partnerships for carrying out its program strategy, many individuals contribute on a volunteer or as-invited basis in learning forums and other spaces. Globally on an annual basis approximately 250 individuals (staff, invitees and independent contractors) travel internationally on behalf or at the request of R4D. 1.3. Purpose and Objective: As part of our duty of care commitment to staff and collaborators, Results for Development is looking for a provider that can offer Global Traveler Assistance and Travel Risk Management services to staff and other individuals traveling on behalf or at the request of R4D. Services would be effective December 1, 2026. Provider may offer either annual or multi-year pricing for a maximum of 36 months. All services must be provided in English, additional language capabilities will be evaluated favorably. These services would cover all R4D individual travelers including staff, invitees and individual contractors. This would not include travelers who are employees of an R4D partner organization or employees of an entity operating as a contractor to R4D (as opposed to individual contractors). The minimum services R4D is requesting are listed below. Providers are encouraged to describe their proprietary solutions and how they would meet R4D’s minimum needs. Travel Assistance and Travel Risk Management Services Sought: 1. Traveler Tracking- provide a platform to register travelers deployed by R4D, with their itinerary details. Preferably this would allow integration with R4D’s travel agent for automatic registration of itineraries, at a minimum will allow self-registration of trips. Applies to all R4D travelers. 2. Global Emergency Alerts and Information- provide real-time information on developing situations and push alerts to subscribed travelers and R4D managers. Provide an online platform with destination specific information and analysis. Applies to all R4D travelers 3. Domestic and International Medical Assistance- Assist to connect travelers with medical service providers on request, both outpatient and i